Google Reviews Sentiment Analyzer
See what your customers actually complain about, and how your named competitors compare on the same points. Every strength and weakness comes with the real review sentences behind it, with star ratings, so you can check the work.
What you can do with the review comparison
Compare your Google reviews against named local rivals, with the customer quotes behind every claim.
Claims with the receipts attached
Every strength and weakness shows the customer sentences behind it, with each review's star rating and date. You can check the tool's work instead of taking it on trust.
You, each rival, then the comparison
The report opens on your business and gives every competitor its own tab, then ranks the set. Your place in that ranking is the real one, even when it is last.
Seven dimensions, scored from the reviews
Service quality, product quality, atmosphere, price and value, cleanliness, wait times, and staff, each as the share of reviews that mention it. A dimension with too few mentions shows a dash instead of a number.
Owner response rate, which Google now ranks on
How many reviews each business answered, and how fast. Since the March 2026 core update this counts for more than review volume, and it is usually the widest gap in the set.
Reviews in any language
The tool reads every review whatever language it was written in, and one validation run covered Czech, English, Slovak, Polish and German at once. Where a quoted review is in another language, its English translation sits beside it.
The period each business was measured over
A busy business gets its newest hundred reviews in a month, a quiet one takes three years. Every business shows the dates its reviews cover, and the report warns you when two periods are too far apart to compare.
Frequently asked questions
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